UMB Bank S

UMB Bank

 

UMB Healthcare Services, is a division of UMB Bank, n.a., based in Kansas City Missouri. UMB Healthcare Services is a top 10 custodian, with account holders throughout the nation. Today, UMB Healthcare Services provides solutions for more than 5.6 million healthcare spending account cards, including more than 1.5 million HSAs, with nearly $3.3 billion in HSA assets and deposits. Check out this infographic to learn more about the UMB Bank.

 

Report Card for UMB Bank

as a Spending Vehicle

Fees

B

Fund Access

A

Features

B+

Overall

B+

 
 

Fees for Individuals (Non-Employer Group)

The best HSAs for spenders are characterized by low maintenance fees. UMB Bank's $2.95 monthly maintenance fee is a little higher than we’d like to see, but can be avoided by holding $3,000 in the HSA checking account. To avoid this fee, consider maxing out your HSA as quickly as possible.  

The best HSAs for spenders also have very few behavioral fees. Behavioral fees are not recurring in nature, but can be incurred by the account holder when a certain action is executed. UMB Bank’s fee schedule has a moderate amount of behavioral fees.

Below we have reconstructed UMB Bank's fee schedule to exhibit fees spenders are most likely to encounter.

UMB Bank (Non-Employer Group)
  • Monthly Fees

  • 1Maintenance$2.95

  • 2Paper Statements$0.50

  • Behavioral Fees

  • Excess Contribution$0

  • Overdraft$25

  • Stop Payment$20

  • Point of Sale$0

  • 3ATM Withdrawal$2.50

  • Check Distrtibution$15

  • Rollover$25

  • Transfer$25

  • Closing$15

  • Replacement Card$0
1Free when HSA checking balance exceeds $3,000
2Free electronic statements
3Free ATM withdrawal within UMB Bank ATM network
 
 

Below is a heat map chart that you can use to compare UMB Bank's fees with the other top HSA administrators in our study.

 
Highcharts Tutorial
 

The chart below shows maintenance fees charged for account balances ranging from $0 to $10,000 for the 10 best HSAs for spenders. As you can see in the chart UMB Bank charges a maintenance fee to account holders with balances in the HSA checking ranging from $0 - $3,000. Once account holders accumulate more than $3,000 in their HSA checking account they are no longer charged a maintenance fee.


Payments

When you, your spouse, and your dependents have qualified medical expenses that aren’t covered by your health care plan, you can use your HSA money tax-free to pay for them. HSA administrators should make it easy to access your HSA dollars. The best HSAs for spenders allow participants to pay for qualified medical expenses in multiple ways (debit card, virtual card, bill pay, and check).

UMB Bank allows participants to pay for qualified medical expenses with a debit card, bill pay, and checks.

Debit Card/Digital Wallet (ApplePay, Samsung Pay, Garmin Pay, FitBit Pay)

A new and convenient way to pay for your eligible healthcare expenses. ApplePay, Samsung Pay, Garmin Pay, FitBit Pay allows you the ability to pay for qualified medical expenses using your UMB HSA Visa® debit card with a single touch of the finger from your mobile device.

  • (✓) Bill Pay
  • (✓) Debit Card + Digital Wallet
  • (✓) Checks

Reimbursement

When you pay for qualified medical expenses out-of-pocket, you should be able to access your HSA dollars multiple ways whether it be via online transfers, check disbursements, or ATM withdrawals.

Generally speaking, the best way for you to reimburse yourself is with electronic funds transfers (EFTs) that are processed through the Automated Clearing House (ACH) network. EFTs are easy, speedy, cost-effective, paperless, safe and secure.

UMB Bank participants can reimburse themselves via transfers, ATM withdrawals and checks.

  • (✓) Transfers
  • (✓) ATM Withdrawal
  • (✓) Checks

 
 

Features

WealthCare Portal

With a single user ID and password, you gain access to the following features:

  • Graphs and reports to monitor contribution limits

  • “Shoe Box” to record and upload related medical invoices

  • Easy to use Bill Pay feature

  • Access e-Statements

  • Utilize contribution feature to set up electronic transfers

  • Access to online videos, calculators and other useful tools

Experienced HSA Team 

Access to a team of HSA expert customer service representatives that employ a proactive educational approach to teaching participants the ins and outs of HSAs.  

Mobile App

When you’re on the go, save time and hassles with the WealthCare Mobile App. Check your balances, transactions, and claim details for all your reimbursement accounts. The WealthCare Mobile App supports a wide variety of customizable SMS alerts to empower consumers to more pro-actively manage their accounts. Participants may opt-in or out of receiving SMS alerts at any time.

  • Low balance

  • Annual deductible met

  • Payroll deposit received

  • HSA statement available

  • Monthly balance update

ReceiptVault 

Use ReceiptVault to securely store and organize HSA receipts for qualified medical expenses. You can even store receipts if the expense was not yet paid by the HSA to easily track unreimbursed expenditures and know the amount available for tax-free withdrawal at a later date. 

 
 

Pros & Cons

Pros
  • Long history of administering HSAs

  • Dedicated HSA customer service team

  • Feature rich mobile app

  • Receipt storage tool
Cons
  • Maintenance fee can only be avoided wit $3,000 balance in the HSA checking account

  • Opaque fee disclosures on website
 
 

 
 

Which participants are best suited for a UMB Bank HSA?

  • Those who plan on holding at least $3,000 in their deposit account. No monthly maintenance fee would be incurred under these circumstances.

  • Participants looking for a well rounded HSA offering.

  • Dual-purpose use (spender / investor). UMB Bank has some fantastic investment options.

 

More Administrator Reviews

 

 

The HSA Report Card Blog