HSA Bank began offering Medical Savings Accounts (MSAs) in 1997. In 2004, the Bank provided an exclusive focus on Health Savings Accounts and quickly gained a nationwide reputation. In 2005, HSA Bank became a division of Webster Bank, N.A., a subsidiary of Webster Financial Corporation, incorporated in Connecticut. HSA Bank currently administers HSAs for 2.7 million members and has over $7 billion in assets.
Report Card for HSA Bank as a Spending Vehicle
Standard PLan Fees (non-Employer Group)
HSA Bank subjects its account holders to a lot of fees, but they at least are very transparent with their fee disclosures. On their fee schedule they tell you how to avoid each fee. We think this is a practice every HSA administrator should follow suit. Although HSA Bank account holders are subject to a long list of fees, most of them are avoidable. For example, the $2.50 maintenance fee can be avoided by holding $5,000 in the checking account. The POS transaction fee can be avoided by pressing "credit" when using the HSA Bank debit card. The ATM withdrawal fee can be avoided by using online account transfers and so on. Below we have reconstructed HSA Bank's fee schedule to exhibit fees spenders are most likely to encounter.
Monthly Recurring Fees
Transaction / Reimbursement Fees
In the chart below you can compare HSA Bank's fees to those of its competitors.
Apple Pay/ Samsung Pay - A new and convenient way to pay for your eligible healthcare expenses. Apple/Samsung Pay allows you the ability to pay for qualified medical expenses using your HSA Bank Visa® debit card with a single touch of the finger from your Apple/Samsung device.
Debit Card - Your HSA Bank Health Benefits Debit Card provides access to your HSA funds at point-of-sale with signature or PIN. HSA Bank limits point-of-sale debit card transactions to medical merchants. Debit card transactions are limited to your current balance.
Online Bill Pay - You can use our online Bill Pay system to pay a provider directly from your HSA.
Write a Check - You can order a book of 50 checks to pay for routine and point-of-sale purchases.
HSA Bank Debit Card – You can use your HSA Bank Debit Card at an ATM to reimburse yourself for eligible expenses paid out-of-pocket (a transaction fee may apply).
When withdrawing HSA funds from an ATM, be sure to select the "checking" option (not savings) when asked the type of account you are withdrawing from.
Online Transfer – On HSA Bank’s member website, you can transfer funds from your HSA to an external bank account, such as a personal checking or savings account. There is a daily transfer limit of $2,500 to safeguard against fraudulent activity.
Checks – Use your HSA Bank checks to reimburse yourself for an IRS-qualified medical expense already incurred. Simply write a check from your HSA to yourself and deposit it into your external personal checking or savings account.
myHealth Portfolio - myHealth Portfolio is a self-service dashboard located in the HSA Bank member website that allows you to:
Store health expense data and receipts.
File claims or distribution requests.
Initiate a provider payment.
Consolidate health expenses and claims from multiple insurance providers. (This functionality may not be available to all members.)
View an easy to read snapshot of your healthcare finances with charts and graphs.
Experienced HSA Team - Access to a team of HSA expert customer service representatives that employ a proactive educational approach to teaching participants the ins and outs of HSAs.
HSA Bank Mobile App - HSA Bank Mobile is all about giving you the tools to take control of and better manage your health accounts. Safe and secure, HSA Bank Mobile offers real-time access for all your account needs, 24 hours a day, seven days a week. It’s simple, intuitive, and convenient. Use your Apple or Android powered device to:
Check account balances.
View account activity.
Move money to your HSA by scheduling a contribution.
Schedule an HSA distribution to pay a provider or reimburse yourself for an IRS-qualified medical expense.
Review and verify IRS-qualified medical expenses.
File FSA/HRA claims with receipt images.
Enter a new health expense into the Expense Tracker.
Easy access to the Client Assistance Center.
Expense Tracker - Use HSA Bank's Expense Tracker to help you organize and store healthcare receipts, medical claims, premiums, and other important documents in one place. You can take a picture of the documents from your mobile device or scan them with a printer or scanner. You can decide to pay from your account now, pay later, or store for your records.
Pros & Cons
1. Long history of administering HSAs
2. Feature rich mobile app
3. Receipt storage tool
4. Multiple reimbursement methods
1. Maintenance fee can only be avoided with $5,000 cash balance in the HSA checking account
Which participants are best suited for an HSA Bank HSA?
Those who plan on holding at least $5,000 in their deposit account. No monthly maintenance fee would be incurred under these circumstances.
Participants looking for a well rounded HSA offering.
Dual-purpose use (spender/investor). HSA Bank is a top 10 investment HSA.